Account & data

Delete your account.

You can request permanent account deletion directly inside HairMaxx.

1. Open HairMaxx and go to your profile.
2. Open Account and select Delete account.
3. Read the confirmation and choose Delete my account.

What is removed

Your active HairMaxx sign-in account and associated server-side scan results are deleted. Saved HairMaxx photos, journal entries, products, routines and related app data on that device are cleared after successful server deletion.

Your subscription is separate

Account deletion does not stop Apple billing. Cancel your subscription in Apple subscription settings. Apple and other providers may retain billing, security or legally required records. Data in backups or on other devices may require separate removal. See our privacy policy.

Can’t sign in?

Email hairmaxxsupport@gmail.com from your account email and request account deletion. If you used Apple Hide My Email, include your relay address if available. We may verify ownership; we will never ask for your password or verification code.